Prioritize preferred brands, margin, stock and assortment strategy, while the relevance guard keeps bad recommendations out. Watch one decision resolve, live.
Most recommendation engines pick one of two failure modes. Klariton is the third option: commercial steering that lives inside a trust boundary.
Compose a preference from the signals that matter commercially. Fit is always scored first; these levers only re-rank products that already belong in the answer.
Lead with strategic brands and lines, applied only when fit is genuinely equal.
Fiorenzato · MahlkönigSteer toward the entry / mid / premium segment that fits the buyer's budget and persona.
premium grinderNever lead with a product you can't ship right now.
in stock onlyGently surface ageing or overstocked lines, but only while they're still a strong fit.
clear ageing stockA quiet tie-break between equally good options, it can never promote a worse fit.
tie-break only · low weightAsk the questions your buyers actually ask. See how the ranking changes, and what the guard blocks, before a single customer sees it.
Brand, assortment, stock and margin only ever re-rank products that already fit the buyer. The relevance guard sits underneath every lever as a hard floor. It cannot be disabled, overridden or bought, that's what keeps the buyer's trust intact.
A product under the relevance threshold can never be recommended, no matter how high its margin.
A preferred brand still has to fit the buyer. The rule fires only on a genuine tie.
Every demotion the guard makes is logged, visible to you and auditable later.
Every recommendation arrives with a plain-language reason, drawn from the same fit score and rules that produced it. No "because we said so." No black box.
The reason describes why it suits their brief, quiet, espresso, within budget, not why it suits you.
If a cheaper option was close, the advisor can say so. Steering doesn't mean hiding.
What the buyer reads is what lands in your audit trail. One explanation, two audiences.
Who changed which rule, when, and what the guard blocked along the way. Nothing the advisor does to a ranking is invisible.
Bring your own categories, margins and preferred brands. Watch the ranking move, and watch the guard hold the line.